Welcome to Kiddo Connect. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. By using the app, you agree to the collection and use of information in accordance with this policy.
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
Personally identifiable information, such as your name, email address, and telephone number, and your child's name, date of birth, and other details that you voluntarily give to us when you register for an account or when you update your profile. This includes information for both parents and teachers.
To provide our services, we collect information about students, which is provided by parents or teachers. This includes names, date of birth, class assignments, medical notes, photos, progress reports, and milestone tracking. This information is only shared between the authorized parent and the assigned teacher/school administrators.
We store information you generate within the app, such as absence notifications, messages between parents and teachers, announcements, and activity details. This data is essential for the app's functionality and is shared only with the relevant parties within your school community.
We may collect your push notification token (e.g., OneSignal Player ID) to send you important updates such as new messages, announcements, or absence reports. We may also collect information about your device type and operating system to improve application performance.
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected about you to:
You may request the deletion of your account and associated data at any time. This includes your profile, your children's profiles, and all associated content you have created. Upon receiving a deletion request, we will remove all personal and student data from our active databases. This action is irreversible. We do not retain backups of deleted data. To request data deletion, please email us at admin@kiddoconnect.co.za from the email address associated with your account, with the subject line "Data Deletion Request".
We use administrative, technical, and physical security measures to help protect your personal information. We leverage secure cloud infrastructure provided by Firebase to store your data. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
If you have questions or comments about this Privacy Policy, please contact us at: admin@kiddoconnect.co.za or visit our website at kiddoconnect.co.za.